Author: Eric Johannes
Insurance debate: Patient anxiety over high medical costs
Politics aside, one fact that stands out through the ongoing debate on how we regulate health insurance is this: Patients are deeply concerned about the costs of their medical care. A recently released study highlights these anxieties and how U.S. patients are dealing with them. Seventy-four percent say their health care costs have risen over the past
Paint Your Own Career Path: Dorothy Jean Thompson
IC System nurtures a culture of development and advancement. No matter where you start in our company, your career path is an empty canvas waiting to be filled by your brushstrokes. Take Dorothy Jean Thompson, who had a great year in 2016. Dorothy Jean began as a Customer Service Representative with IC System, and last
IC System Takes the Polar Plunge
It seems like madness. People run into a freezing cold river only to sprint back to shore and seek reprieve in the toasty comfort of a hot tub. But thatâs just how the enthusiastic participants of the Polar Plunge roll. On Saturday, March 4, this yearâs Polar Plunge event found volunteers leaping into the icy
Is it time to rethink the annual checkup?
The idea of the annual exam is well-woven in the fabric of our medical care. Whether the patient is covered by traditional insurance or a government plan, they’re entitled to at least one examination a year, complete with a battery of lab tests and screenings. However, it may be time to modernize this practice of the yearly
Is your practice meeting your patients’ digital expectations?
We donât always think of patients as consumers. But itâs important to consider how your patientsâ experiences as a customer influences their expectations when they contact providers. One of these experiences you might want to strongly consider is digitizing appointments. Aligning with patient expectations Consider whatâs happened over the last decade. Buying and banking habits
IC System Advances New Chief Operations Officer
IC System has a long tradition of promoting from within, allowing employees from all departments to transfer or move up within the company, while also carving out their own career path. With that in mind, IC System is pleased to announce the promotion of Kurt Heinbigner to Chief Operations Officer. Mr. Heinbignerâs new position will
Is it time for a deeper look at billing codes?
Proper billing and understanding of billing codes are key to keeping your practice afloat. All it takes is one wrong digit in a patientâs Social Security number for the insurance company to deny the claim, which only delays revenue to you. While accuracy is important, the concept goes well beyond a reduction in data entry
Collection Fees: 9 Tips for Dealing with Collection Fees Safely
Collection fees can help offices offset the costs related to delinquent payments, but offices should take great care before applying them. On the one hand, these fees offset the tremendous cost of collecting payment from consumers with outstanding debt. On the other, the fees can run afoul of state regulators, judges, attorneys and others. When
How to shore up your past-due recovery practices
It’s always a best practice for a clinic to have policies and procedures for their accounts receivables. To make sure yours line up with current rules, laws, and regulations, it’s smart to consult with a professional for collection advice. Here are some basics: Phone calls Picking up the phone and calling the past-due patient early on can
Vet billing solutions that also mean better care
When you save or improve the life of a beloved family pet, the best reward is seeing the pet’s tail wag, followed by the joy and relief in the eyes of their humans. However, you will get the occasional human who fails to pay you for your life-saving care. So what’s the solution? Do you take a chance
