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The Art of Debt Collection: How to Recover Outstanding Payments Without Damaging Customer Relationships
The Art of Debt Collection: How to Recover Outstanding Payments Without Damaging Customer Relationships Debt collection is essential for maintaining business cash flow, but it doesn’t have to harm customer relationships. At IC System, we believe in clear communication, ethical practices, and empathy to ensure outstanding payments are recovered while preserving customer trust. Here’s how
IC System Celebrates its Employees with 10+ Years of Tenure
At IC System, we believe that employee longevity is a key factor in our success. With 119 employees currently in our 10-Year Club, this milestone is something we take great pride in. Celebrating long-term employees not only fosters loyalty but also strengthens the positive, team-oriented culture that defines our company. Our 10-Year Club members are
IC System Appoints Mike Selbitschka as Executive Vice President of Sales
IC System is excited to announce the promotion of Mike Selbitschka to Executive Vice President of Sales. In his new role, Mike will leverage his extensive expertise in the collections industry to drive sales, enhance marketing strategies, and lead client acquisition efforts at IC System. Mike’s journey with IC System began in 2001 when he
IC System Announces Nate Welbig as Vice President of Operations
IC System is proud to announce the promotion of Nate Welbig to Vice President of Operations and member of the Executive Team. Nate has been with IC System since 2009, most recently serving as Director of Operations at the St. Paul Home office. IC System President & CEO John Erickson, Jr. remarked, “Nate has extensive
Leveraging AAHAM Influence: How IC System Excels in Healthcare Collections
In this episode, we dive into the critical role that the American Association of Healthcare Administrative Management (AAHAM) plays in the success of IC System’s healthcare collections. Join us as we explore how IC System leverages AAHAM’s influence to enhance their strategies, improve client relationships, and achieve outstanding results in the healthcare debt recovery industry.
Collection Agencies vs. Factoring Companies: Which is Better for Your Small Business?
Collection Agencies vs. Factoring Companies: Which is Better for Your Small Business? Managing overdue accounts is a major challenge for small businesses, impacting cash flow and operations. When it comes to resolving unpaid invoices, two main options stand out: collection agencies and factoring companies. Each offers a different approach, so let’s explore which might be
Employee Spotlight: Charting Growth with Tamara Ward
When Tamara started working for IC System seven years ago, she never imagined that she would come to lead IC System’s internal employee engagement and wellbeing committee. This year, in addition to her work as a Sales Operation Specialist, Tamara will be taking over leadership of the committee from Joseph Erickson, who was recently promoted
Becker’s Hospital Review Lists IC System as RCM Solution
Becker’s Hospital Review recently published a list of companies offering revenue cycle management (RCM) solutions in the healthcare space. The list stresses the importance of RCM today, particularly given recent regulatory changes and increased scrutiny of the industry from lawmakers. Becker’s Hospital Review is a prominent source of cutting-edge business and legal information for healthcare
Strategies for Getting the Most Out of Your Hybrid Work Schedule
As we move further and further away from the pandemic, many companies are asking people to come back into the office and are favoring a hybrid work environment over a fully remote or in-office schedule. Employees, now having mastered both fully in-person and fully remote arrangements, must adapt to a hybrid work week. Here, we
Tax Season Debt Collection Strategies and Why They Matter
For many businesses, the holiday shopping season can make or break their year, constituting almost half of their annual sales. Similarly, the collection industry experiences a significant boost during tax time, with IC System witnessing up to a 30% increase in collections for our clients. This surge is attributed to consumers using their tax refunds
