Blog
IC System Welcomes Matt Isaacson as Chief Revenue Officer
IC System, one of the largest collection agencies in the United States, is pleased to announce Matt Isaacson as its new Chief Revenue Officer. Matt will be responsible for the company’s Sales and Marketing initiatives. Matt comes to IC System with nearly 20 years of sales, marketing, and executive experience. In his new role, Matt
IC System Takes the Polar Plunge in Minnesota
IC System was on the ice for 2020’s annual Polar Plunge in White Bear Lake, Minnesota. The event, now in its 18th year at this location, supports the Special Olympics Minnesota. Upwards of 13 volunteers from IC System lept into Ramsey Beach on White Bear Lake on Saturday, January 25. Our team helped raise over
How Debt Collection Works: Finding a Collection Partner
You know that your business or practice needs a collection partner, but you’re not sure about what qualities should drive your decision-making process. In this series of informative blogs by IC System about accounts receivable management, some of our tenured experts will provide their insights about various aspects of the debt collection process. The first
IC System Volunteers at 25th Annual Rotary Lights
It’s a new tradition for employees of IC System’s office in La Crosse, Wisconsin, to volunteer at the Rotary Lights Display at the local Riverside Park. On Thursday, December 19, a total of 48 employees from IC System’s La Crosse office joined together to volunteer for the event between 4:30 pm and 10 pm. The
Hospital Collections Must be More Patient-Friendly Than Ever
The patient experience is priority number one in healthcare today. Every interaction, whether it’s with the hospital staff or in the form of written communication, contributes to how patients evaluate the quality of the care they received. In cases where a patient must be sent for hospital collections on a past-due account, the importance of
IC System Collects 5,000 Pounds of Food for Local Charity
IC System’s in-house volunteer group, ECHO (Employee Charitable Help Organization), held a contest at our St. Paul home office this year. Throughout November, our office’s three floors competed against one another to determine which level could raise the most non-perishable food items. Referred to in the office as the Turkey Dash, the event brought employees
What does a collection agency do?
Many businesses use a collection agency to help recover their past-due accounts. But what exactly does a collection agency do? The federal government limits the actions of debt collectors with the Fair Debt Collection Practices Act (FDCPA). Even so, collection companies should perform a few basic services to ensure they’re doing everything possible on your
Increase Collections with These 6 Tips for Speaking with Past-Due Consumers
Talking to a consumer about a past-due account is a tricky thing. If you don’t stress the importance of payment enough, you may never get paid. If you come on too strong, you could aggravate your business’ relationship with the consumer. Follow these six steps for recovering delinquent bills, and you’ll find your internal collection
IC System to Take Calls for Children’s Miracle Network Hospitals Radiothon
The event will be broadcasted live from the Gundersen Health System, La Crosse Campus, Clinic Lobby. Tune in on these local stations: Kicks 106.3, MeTV, and Magic 105. Local listeners can hear stories and live interviews from local families who have been assisted by CMN hospitals in the past. Their inspiring stories have encouraged listeners
IC System Named BBB Torch Awards for Ethics Finalist
The Better Business Bureau® of Minnesota and North Dakota has announced IC System as one of their finalists for the 2019 BBB Torch Awards for Ethics. The distinguished honor shines a spotlight on businesses in Minnesota and North Dakota that demonstrate “a strong commitment to ethics and integrity in every aspect of their day-to-day operations and
