Blog
Key Differentiators in Debt Collection Firms, and How Your RFP Can Uncover Them

Iâve been a proposal writer for a number of years, but I wasnât always writing about debt collection services. Over the course of my career, Iâve responded to RFPs for industrial printers, surveillance cameras, open-road tolling technology, and even ankle monitors. So when I first started writing proposals for debt collection RFPs, I received a lot
IC System Races Big Blue Dragon Boats in La Crosse

The sixth annual Big Blue Dragon Boat Festival was held on Saturday, July 21, 2018, on the Black River along Copeland Park in La Crosse, Wisconsin. IC Systemâs branch office in La Crosse helped sponsor the event, which supports the Center for Breast Care and healthy lifestyles programming for youth at the Boys & Girls
Wayfair Decision Marks Tax Change; Questions Remain

The United States Supreme Court in June ruled in South Dakota v. Wayfair, Inc. that states can collect sales tax on purchases made from retailers that donât have a physical presence in the state. The ruling overturns decades of legal precedence and is quite significant given the increasing role of online retailers in the modern
Priority Number One: The Patient Experience

A bad collection experience can easily bruise the relationship between the patient and a healthcare or dental provider if the wrong approach is used by the providerâs collection agency. IC System approaches every call with the consumer experience in mind, with the full understanding that our patient financial representatives are calling on behalf of our clients.
Star Tribune names IC System a 2018 Top 150 Workplace

IC System is proud to announce that our company has been named one of the Top 150 Workplaces in Minnesota by the Star Tribune. A complete list of those selected is available at StarTribune.com/topworkplaces2018 and was published in the Star Tribuneâs Top Workplaces special section on Sunday, June 24. Top Workplaces recognizes the most progressive companies in Minnesota based
Understanding the link between physician staffing companies and the patient experience

In recent years, hospitals have turned to physician staffing companies to fill empty shifts for emergency services. But recent reports raise the possibility this arrangement does more harm than good when it comes to improving patient experience as well as recovering patient receivables. Hospitals turn to physician staffing companies because it eliminates the need to
Tax Revenue in Most States Exceeds Pre-Recession Levels

More than a decade has passed since the Great Recession started in 2007, marking the worst worldwide economic period since the Great Depression. In the interim, itâs been a slow crawl toward a healthy global market. Weâre not entirely there yet. Not every state in the U.S. has turned around, but weâre close. The fourth
IC System Renews Certification as a Women-Owned Business Enterprise

The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission has again certified IC System as a Women-Owned Business Enterprise (WBE). âI am pleased to announce that we have renewed our WBE certification, which is highly regarded by many of our clients and prospective clients,â said Barbara Erickson, Chairman of
Track down lost dental patients with simple skip-tracing techniques

How do you track down a patient who owes money but has disappeared? The bill comes back in the mail, the phone number is disconnected, and the work contact they provided has never heard of them. When this happens, it’s disheartening to face the possibility that your dental practice may not get paid in full. The good
Reduce A/R days with a targeted strategy for insurance payers

Keeping accounts receivable days to an acceptable level is a challenge for any medical practice management system, especially when the source of excess days comes from the insurance companies. If your billing department can single out payers that are racking up 90 A/R days or more, that can have a cascading effect on your cash flow, especially if the