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Government Collection Best Practices
Government agencies face unique sets of challenges which can prevent them from being run like businesses. But that doesnât mean government entities that provide utility and other services shouldnât strive for the sorts of efficiency and revenue maximization that commercial enterprises do. Reassessing your billing strategies with government collection best practices can decrease your volume of
David Gunderson Selected among VHEDCâs 2018 Rising Stars
On Wednesday, March 21, the Vadnais Heights Economic Development Corporation (VHEDC) honored local business leaders and presented awards to several outstanding individuals for their excellence in business and their valuable contributions to the community. At the ceremony, the Rising Stars Award was presented to three emerging professionals in the Northeast Metro area. IC System, whose
Does your practice have the right procedures for patient billing disputes?
Over the past decade, you may have noticed your patients are becoming much more aware and savvy when it comes to this aspect of their healthcare: what it says on the bill. More Americans do have health insurance, but they are also responsible for paying deductibles that can add up to several thousand dollars a year. That
Dental offices: Reduce your accounts receivable
Obviously, no dentist would start drilling without consulting the patient. Yet, a patient caught unaware by a higher-than-expected bill can feel just as betrayed. In 2016, the average dental practice had $47,000 worth of accounts receivable at 90 days or greater, according to a study by Sikka Software. If these are patients that walked out the door
IC System Celebrates 80th Anniversary
Throughout 2018, IC System will celebrate its 80th Anniversary. Ruth and Jack Erickson (picture below with the early IC System crew) founded IC System in 1938 on the guiding principle of giving their customers ethical, honest service. Eight decades and three generations of family ownership later, IC System is still devoted to our nicheâbeing the
Using Government Data Analytics to Guide Decision-Making
A recent report from the Pew Charitable Trusts highlighted ways to use government data analytics to inform decisions. Data provides a necessary measurement tool from which states can justify decisions, balance their budgets, and ensure their fiscal responsibility. Applying data-based metrics to better understand areas from spending to staffing has helped improve state decision making.
When is it time to write off patient balances?
Has a bill ever arrived in your mailbox with a balance so small, it was laughable? There are myriad reasons behind the balances on the books, which is why well-managed practices establish a hierarchy and create procedures. Itâs important to bring clarity to which past-due accounts need pursuing, and when you should write off patient balances. Moreover,
5 strategies to contact unresponsive consumers
You pride yourself on building a good rapport with your consumers, while providing a superior service or product they canât get anywhere else. So when itâs been more than a month and the client still hasnât responded to the invoice you sent, it can be a touchy situation. On the one hand, you need cash
How dentists can build trust, even with patient debt
When patients learn they need expensive cosmetic or restorative dental work, it canâif you’ll forgive the bad punâleave a bad taste in their mouth, especially if costs reach hundreds or thousands of dollars. Then, when dentists take a hands-off approach to costs, leaving it all to the billing office, they might unintentionally come off as
IC System Jumps into Freezing Lake for Charity
Upon the publication of this blog, temperatures around IC Systemâs home office in St. Paul, Minnesota, have averaged anywhere from 0° to 10°â often dropping below zero when you factor wind chill. Perhaps thatâs why IC System has a particular admiration for our employees who participated in the 2018 Polar Plunge. Getting bundled up just
