Blog
Debt collection for small business: protect your online reputation
If youâre like many smart entrepreneurs, youâre keeping an eye on your online reputation. All it takes is a few strongly worded reviews to erode trust with your customers, and that can lead to lost business. When 81 percent of shoppers do online research before buying, giving the online review the old brush-off is not an option.
New federal tax bill might prompt changes to state tax codes
As states plan their budgets, many will find there are pros and cons to the new federal tax bill. Some states will experience a new increase in revenue, while most will notice the new law does nothing to reduce the significant balance of state and local accounts receivable. According to the Board of Governors of
Next steps: When past-due invoices go unanswered
As a small business owner, you canât afford to let the small things nibble away at your cash flow. Keeping those expenses under control is always important. But on the other side of that, youâll want to keep an eye on accounts receivable. It is true your A/R column represents a promise from someone to make
Hospitals: Why an ethical collection partner matters
A stay at the hospital is a major event for a patient across many areas of their lives. As costs to provide care continue to rise, along with insurance premiums and deductibles, hospitals will have to face the new realities that a higher percentage of their patients are financially exposed. While hospitals offer charity care for patients
Best practices for cold-weather utility industry debt collection
When it comes right down to it, utilitiesâ both government-run and private sector â provide essential services to communities across the U.S. Still, delivering water, electricity and natural gas isnât free, and when customers fail to pay and then fall seriously behind on their bills, a utility company has no choice but to take action.
3 surprising ways an ethical dental practice debt collector can help
For the dental practiceâs office manager, cash flow is the name of the game. That means a key part of your role is collecting payment from patients, and that takes a great deal of time and resources. In many ways, a dental practice debt collector is an office managerâs best friend, because it frees up time to
Add friendliness and efficiency to your healthcare billing strategy
As a healthcare provider, you want to keep everyoneâs focus on what matters most: restoring health and helping patients have their best possible lives. When bills become past due, it’s a tricky balance between using your time well and staying sensitive to the pressures in your patient’s life, without destroying your cash flow or your reputation in the
Municipality Bankruptcies Signal Fiscal Health
Bankruptcies among municipalities arenât something you hear about every day. But since January 1, 2010, more than 60 cities and other U.S. municipalities have filed for bankruptcy according to Governing.com. Among the largest of these bankruptcies is Detroit, which filed bankruptcy in 2013. Historically, other major cities and counties have filed bankruptcy as well, including
How small business credit reporting helps you resolve past-due accounts
Late this summer, Equifax rocked the news headline cycle when it came out that hackers made off with the Social Security numbers of a whopping 145 million consumers, along with their names and dates of birth. That means nearly half the U.S. population is touched by this security breach, making it easier for criminals to
Bring balance to your small business debt collection efforts
In small business debt collection, the golden rule to motivating late customers to get current with their payments is persistence. Phone calls and reminder notices should be a part of every small businessâs billing procedures, even if itâs not time yet to turn over the accounts to a collection partner. It’s important to bring balance to the
