Blog
A case for better price transparency at the doctor’s office
One possible path to boosting revenues and reducing accounts receivables borrows a page from an unlikely place: the price transparency found in plastic surgeon marketing. Because of the elective nature of plastic surgery, this resembles a competitive market. That is, these are medical professionals who deal with patients who have to pay out of pocket.
IC System assembles hygiene bags for charity!
IC System’s in-house charity group, ECHO (Employee Charitable Help Organization), recently organized a volunteer event in our St. Paul home office in support of Joseph’s Coat. A local free store and community support organization, Joseph’s Coat supplies vital goods and services to individuals and families facing life challenges. For the week of May 15-19, ECHO
IC System Celebrates 35 Years of Giving Back
IC System recently celebrated the 35th Anniversary of our in-house philanthropic team, called ECHO (Employee Charitable Help Organization). ECHO volunteers coordinate and carry out our company’s charitable efforts both in the office and in the community throughout the year. Whether the charity group arranges a bloodmobile from the American Red Cross to visit the office
Do you have the best dental billing schedule for collections?
A dental billing schedule deserves a universal commitment from all staff who interact with patients. When patient balances are allowed to age, the practice has less cash to work with to cover expenses. A disciplined dental billing schedule for account receivables will maintain consistency throughout the office and prevent unnecessary delays from eroding profits. Begin
IC System Attends AAHAM’s Legislative Day
Healthcare is a major issue throughout the country right now, and the 2017 Legislative Day held May 1-2 on Capitol Hill provided a forum to discuss some of the prevalent issues. IC System experts in the healthcare industry, Paul Fitzpatrick and Mary Prendergast, attended the event held at the Hyatt Regency Washington and hosted by
Use accounts receivable days as a measuring stick
There’s no greater asset to a business than accounts receivable days. Consider the dense weave of financial sources, from insurance payers to the federal government to individual patients. This is an asset that needs careful management or its value starts escaping, like the leak of a punctured balloon. For that reason, providers are drilling down
Podcast: IC System featured on Dentist Money
IC System was just featured on Dentist Money™, a podcast featured on DenistAdvisors.com. IC System’s own Bryan Campbell, our Business Development Manager for Inside Sales, recorded live with Dentist Money’s host Reese Harper at the Yankee Dental Congress 2017 tradeshow. Mr. Harper begins the dialogue with some common misconceptions about the collections industry, assuming that we
Inform customers of utility bill spikes
A faulty air conditioner during a heat wave or an undetected water leak are two things that can rack up hundreds of dollars on a utility customer’s monthly bill. These higher-than-expected utility bills can disrupt your customer’s budget, which can result in a delay in payment or even nonpayment. Whatever their financial situation may be, you
Don’t shy away from asking for payment at the appointment
In the past, we’ve discussed the many benefits of getting your front desk staff into the habit of requesting upfront payments from patients. Taking this head-on rather than relying on a passive billing system can boost your revenues, and give patients the opportunity to address problems early. How do you put this into practice? One
Insurance paying too little? Don’t accept it. Negotiate!
Getting the insurance company to come to the table and actually negotiate provider reimbursement rates can feel like attempting to scale a 30-foot cement wall without equipment. This is especially true when the payer just tosses over a slate of rates that undercuts the value of your work. But it turns out if you accept the
