Blog
What Regulation F Means for Collection Agencies and Creditors
The Consumer Financial Protection Bureau (CFPB) has implemented new rules, known as Regulation F, requiring collection agencies to obtain additional information from creditors sending past-due accounts for collection. The Rule’s effective date is November 30, 2021. Regulation F has impacted the collection industry and raised many questions about what comes next, especially among creditors who
Overcoming Telemedicine AR Collection Challenges
Many healthcare providers have adjusted their services to a combination of telemedicine and office visits to meet patient demand under safe conditions. Unfortunately, some providers remain wary of offering a telemedicine alternative due to the risk of nonpayment, and telemedicine faces many of the same problems of nonpayment that occur during in-office visits. Does that
IC System’s Charity Golf Tournament Sets a New Record
IC System is about more than collecting past-due accounts; it’s also about collecting donations for causes that matter. For example, this summer marks 23 years of IC System’s Annual Charity Golf Tournament. Every year, employees, vendors, and friends of IC System join for a day of friendly competition and course games to create awareness and
Jessica Amundsen Joins IC System as VP of Business Development
IC System is pleased to announce that Jessica Amundsen has joined the company as Vice President of Business Development – Healthcare. Jessica will grow IC System’s nationwide presence in the healthcare industry, focusing on the southwest region from her home in Texas. Jessica comes to the role with over 15 years of experience in the
IC System Receives 2021 insideARM Best Places to Work in Collections
IC System is proud to announce it has been selected by insideARM as one of the 2021 Best Places to Work in Collections. insideARM is the leading independent news and information provider for the collections industry. In its 14th year, the program is administered by Best Companies Group, which conducts more than 60 local, national
IC System Named a 2021 Star Tribune Top 175 Workplace
St. Paul, MN – IC System has been named one of Minnesota’s Top 175 Workplaces by the Star Tribune. A complete list of those selected is available on the Star Tribune’s website and was also published in the Star Tribune Top Workplaces special section on Sunday, June 20. Produced by the same team that compiles the 30-year-old
Working with Healthcare Associations Through the Pandemic
There isn’t a single industry unaffected by COVID-19, but few have been more impacted than the healthcare industry. While the pandemic bombarded healthcare providers, their receivables were thrown into a state of flux. Given the effects of the pandemic, could providers continue to send past-due accounts to collections? Did they even have the time to
In the Community: Looking Back at 2020
IC System’s purpose statement is “Making Collections Better.” This simple statement guides every decision our leaders make and influences every interaction we have with consumers, our clients, and our industry. It also means we strive to improve the lives of people in our community. Our annual In the Community PDF booklet for 2020 showcases how IC
Utility Roundtable Reveals How to Decrease Receivables
Utility organizations faced major challenges at the outset of the pandemic and continue to struggle with the effects today, especially when it comes to recovering past-due accounts. That’s why IC System brought together three experts in utility debt collections on May 18 to discuss these issues in a video roundtable called How Utilities Can Emerge
IC System is a Certified Women-Owned Business Enterprise
The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission has certified IC System as a Women-Owned Business Enterprise (WBE) in 2021 through 2024. “It is my pleasure to announce that IC System has renewed our WBE certification,” said Barbara Erickson, Chairperson of IC System’s Board of Directors. “This is
