Careers

Join the IC System family!

We strive to be the best, most trusted provider of receivables management services to original creditors. To accomplish this, we need the best people in the business, from customer service and collection representatives to strong leaders and subject matter experts to develop our team.

IC System is Making Collections Better by following our Core Values, which supply our ethical foundation. We place our Core Values at the center of everything we do, and we reinforce them in our internal meetings, our company events, and office décor. This encourages ethics and integrity within every employee and business decision.

PEOPLE: We treat PEOPLE with dignity and respect.
INTEGRITY: We do the RIGHT THING.
PERFORMANCE: We deliver RESULTS that exceed expectations.
PRIDE: We are PROUD of what we do and how we do it.
INNOVATION: We find BETTER WAYS to get things done

The Star Tribune has named IC System a Top Workplace in every year between 2017 and 2023.

Additionally, Best Companies Group ranked IC System as one of the 2022 Best Places to Work in Collections.

IC System is an Equal Opportunity Employer and promotes a drug-free work environment.

Questions? Contact us at HR@ICSystem.com or 651-481-6467.

People

IC System’s most important Core Value is People. We are a family, and our employees are everything to IC System. As a third-generation, family-owned business, we take pride in hiring only the best and cultivating our people with:

Extensive training and continued education
Casual dress code that includes jeans
Feedback from employees to encourage positive change
Emphasis on collaboration and inclusion
Daily breakfast bars, hot coffee, and donut Fridays for in-office employees

Income & Benefits

IC System offers competitive salaries and guaranteed base wages, and unlimited earning potential in the form of individual and team bonuses.

Substantial referral bonus programs and incentives
Comprehensive benefits package that includes health, dental, vision, life insurance, a 401K savings plan with a competitive matching plan
Three free sessions with a counselor to create work/life balance with our Life Assistance Program
Dayforce Wallet: you have the flexibility to make any day payday

Flexibility

IC System offers great flexibility with your schedule and understands we all have commitments outside of work. Our employees know our flexible schedules allow them to attend school, parenting, and other appointments as needed.

Enjoy holiday pay and credited Personal Time Bank hours for vacations and illnesses
Create-your-own workweek in most roles
Flexible scheduling opportunities

Culture

IC System knows that if a business has a healthy culture, everything else relating to the business falls into place. IC System’s commitment to culture is best demonstrated by how every employee feels part of a larger whole—a good-humored yet productive culture we often call the “IC Family.”

Volunteer and charitable giving events throughout the year; learn more in our In the Community PDF
Regular events, games, and incentives keep things lively around the office
Annual banquet for President’s Club, Core Values Award, and Innovation Award winners
Team fitness challenges get you moving and support teamwork
Daily breakfast bars, hot coffee, and donut Fridays for in-office employees
Clubs for coworkers to engage after work about art, books, cooking, golf, movies, video games, and more

Advancement

Advancement opportunities are ingrained into our office culture. Regardless of your starting position at IC System, there are regular opportunities for various career paths and promotions within IC System. Several of our senior leaders and managers have been promoted from within and held multiple positions within IC System.

85% of all promotions come from within
Tenured staff: Over 100 employees have been with IC System for 10 years or more
Leaders of Tomorrow program helps employees develop leadership skills and set a clear career path

Learn About IC System’s Culture

What Our Employees Have To Say

“I love working for IC System because they treat me like I am a part of their family. They care about me not only during work hours but even outside of work.”

Walesa Luchka

Consumer Financial Representative

“IC System has been an excellent place to work for over the past 22 years. It is family oriented and has been extremely flexible for me to work around going to school, when I was earning my Bachelor of Science degree in Education and Mathematics, as well as being a mother and coordinating my schedule to meet the needs of my family.”

Kay Drinkwitz

Collection Lead

“I’ve worked at IC System for 8 years and I’ve worked my way up from Collector to supervising our Call Quality Department. There’s no limit to the opportunities for advancement.”