Category: Collections
IC System’s COVID-19 Response
A message from IC System’s President & CEO, John Erickson: As we all adjust to these uncertain times, know that IC System is fully operational and ready to help generate revenue on your behalf. Managing your A/R may not currently be your first priority during this pandemic, but rest assured that we will continue to
Local Distillery Inspires with Their Coronavirus Response
As everyone continues to process the headlines and changing reality concerning the COVID-19 situation, itâs always nice when you find someone whose coronavirus response gives you inspiration and hope. Thatâs certainly the case with Vikre Distillery, a Minnesota spirits maker that normally creates a variety of gins, vodkas, and whiskeys. Faced with the pandemic and
Tax Deadlines Change in Response to COVID-19
As a response to the coronavirus pandemic, the U.S. Treasury Department has announced that individual taxpayers and businesses have a new deadline to file their federal returns and pay their taxes: July 15. It was announced on Friday, March 20, that the new July 15 deadline would be moved as another measure by the U.S.
How Debt Collection Works: Select Your Product
You’ve already received some advice about how to determine if IC System is right for your office. Now you need to select your product or collection service. To continue our blog series about how debt collection works at IC System, Tom Mayfield, a District Sales Manager with over ten years in debt collection sales experience,
New Movie âBuffaloedâ Takes Aim at Collection Industry
Thereâs a new movie called Buffaloed that sets its sights on the debt collection industry. It portrays debt collectors as shady criminals who are willing to knock on doors, make nasty threats, and dupe the elderly into repeatedly paying off the same debtâanything to collect on the âpaperâ they have purchased from creditors. The movie concentrates on
How Debt Collection Works: Finding a Collection Partner
You know that your business or practice needs a collection partner, but youâre not sure about what qualities should drive your decision-making process. In this series of informative blogs by IC System about accounts receivable management, some of our tenured experts will provide their insights about various aspects of the debt collection process. The first
What does a collection agency do?
Many businesses use a collection agency to help recover their past-due accounts. But what exactly does a collection agency do? The federal government limits the actions of debt collectors with the Fair Debt Collection Practices Act (FDCPA). Even so, collection companies should perform a few basic services to ensure they’re doing everything possible on your
Increase Collections with These 6 Tips for Speaking with Past-Due Consumers
Talking to a consumer about a past-due account is a tricky thing. If you don’t stress the importance of payment enough, you may never get paid. If you come on too strong, you could aggravate your businessâ relationship with the consumer. Follow these six steps for recovering delinquent bills, and youâll find your internal collection
A Story about Why Your Business Needs a Collection Agency
I recently discovered that most small businesses donât realize the importance of working with a collection agency. A friend of mine, letâs call her Daisy, is a master gardener, and she runs a landscaping and custom gardening business. She likes working outside and having the freedom to accept jobs whenever she wants. Like a lot
IC System’s New Survey Listens to Consumer Feedback
IC System has a new consumer survey known as CSAT, short for Consumer Satisfaction. This post-call survey helps IC System gauge whether consumers who have been submitted into collections feel that our companyâs representatives have met their needs and treated them with respect. The survey, unprecedented in the collection industry, asks consumers for their feedback
