Category: Healthcare
MN Gopher Chapter of AAHAM Receives Chapter Excellence Award
The MN Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management) has been named 1st Place for the 2022 Chapter Excellence Award. This award was presented to the Minnesota Chapter’s President, Heather Rickgarn. Kristina Gursky, Director of Healthcare Client Success at IC System, is currently the First Vice President of the MN Gopher Chapter and
Find Revenue in Your Late-Stage Healthcare Receivables
If you’re like most mid-size or larger healthcare organizations, chances are you only have a single-tier strategy for your receivables. You place your past-due accounts with one or more collection agencies, and they attempt to recover a portion of the inventory, and that’s where collection efforts end. Many health systems in the industry manage their
When is the Best Time to Send an Account to Collections?
Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance. You shouldn’t send an account to collections too soon, but you also shouldn’t wait too long. So what’s the correct timeframe? Here are some things
Working with Healthcare Associations Through the Pandemic
There isn’t a single industry unaffected by COVID-19, but few have been more impacted than the healthcare industry. While the pandemic bombarded healthcare providers, their receivables were thrown into a state of flux. Given the effects of the pandemic, could providers continue to send past-due accounts to collections? Did they even have the time to
The Valuable Impact of Medical Bill Collection Agency Solutions
The coronavirus crisis has had an undeniable effect on the world. The pandemic has impacted every person and business in one way or another. During a public health crisis, it is understandable that independent medical practices and doctors have innumerable challenges to face. Having to spend time tracking down late payments is never ideal, but
IC System’s Kristina Gursky Joins New AAHAM Task Force
The American Association of Healthcare Administrative Management (AAHAM) has announced that IC System’s Director of Healthcare Account Management, Kristina Gursky, will be part of the newly formed National Patient Financial Advocate Task Force. AAHAM developed the Task Force to review the standards of the healthcare industry; specifically, the practices and procedures involving patient financial interactions.
How to Reduce Patient Stress in Healthcare Collections
Now more than ever, it’s no surprise that Americans feel stressed about their medical bills. CNBC reports that more than a third of all Americans (137 million) have struggled to cover the cost of their medical bills since the rise of high deductible health plans in recent years, leading to an increase in healthcare collections.
Hospital Collections Must be More Patient-Friendly Than Ever
The patient experience is priority number one in healthcare today. Every interaction, whether it’s with the hospital staff or in the form of written communication, contributes to how patients evaluate the quality of the care they received. In cases where a patient must be sent for hospital collections on a past-due account, the importance of
Helping Health Systems Find Lost Reimbursement & Revenue
There was a story out of Arizona recently about a patient with a hefty bill for healthcare services, and because he couldn’t afford to pay it outright, he was forced to sell his collection of X-Men comic books to resolve the matter. As a former comic book collector, my heart nearly broke. Hospital Revenue Recovery:
Facing Facts: Adapting to Patient Consumerism with Debt Collection Help
Given the rise of patient consumerism, being a physician or member of a practice now means you are split between two roles. The primary role involves what one traditionally thinks about when they think of a doctor, patient care. You encourage, preserve, and restore the health of your patients. But in recent years, you have
