In the most recent episode of the Closing the Books by IC System, host Gabrielle Bejarano talked with small business owner Joe Karasin, CEO of Karasin PPC, and IC System’s Business Development Manager, Bryan Campbell, about the importance of addressing small business debt and the advantages of utilizing a collection agency.
The conversation delves into the challenges of handling past-due debt for small businesses and how even a single delinquent consumer can significantly affect revenue. They highlight the complexities of managing these situations, especially when it comes to maintaining both the business’s reputation and consumer relationship.
They also talked about the reasons small businesses might be reluctant to collect debt including potentially damaging customer relationships. Small business owners have a lot to do to keep their business running effectively and chasing outstanding debt takes time and experience – especially in regard to ensuring all actions, including customer contact, are within regulations.
Both guests discuss the benefits of using an experienced and ethical debt collection agency like IC System.
