Resource Library

Debt Collection Resources

With our debt collection whitepapers, infographics and eBooks, you’ll gain insight into industry-specific debt collection best practices and guides that will help you find the right collection agency — and much more!

We keep our library up to date with the latest in the debt collection industry, so be sure to check back frequently. All of our debt collection resources are free for you to download in PDF format at any time. Take a look at our most current items below!

eBook "Compassionate Collections. Better Outcomes." displayed on tablet

eBook: Compassionate Collections. Better Outcomes.

Learn More

Is Your Collection Agency Prepared for Regulation F?

Learn More
Why nice people collect bad debt eBook displayed on tablet

eBook: Why Nice People Collect Bad Debt

Learn More

Finding a Collection Agency That’s Just Right

Learn More
Your trail guide checklist displayed on a tablet

eBook: A Handy Trail Guide to Faster Payments and Increasing Cash Flow

Learn More
Time is Money: Don't let it run out on your past-due accounts eBook displayed on Tablet

eBook: Time is Money

Learn More
eBook Good Customer Service Matters displayed on a tablet

Client Service at IC System

Learn More
"How to Use Netback to Choose Your Collection Agency" eBook displayed on tablet

Infographic: How to Use Netback to Choose Your Collection Agency

Learn More
Healthcare: Reviving your AR inventory by adding another tier to your debt strategy eBook displayed on tablet

Whitepaper: Improving Patient Collections by Adding Another Tier to Your Debt Strategy

Learn More
eBook "Struggling for Cash Flow in a Time of Crisis" displayed on tablet

Whitepaper: Struggling for Cash Flow in a Time of Crisis

Learn More
The text "Learn why being nationally licensed matters" displayed with a map of the United States on a tablet.

eBook: Learn Why Being a National Debt Collection Agency Matters

Learn More
"Unlock this hidden revenue source to get you budget in balance" eBook displayed on tablet

eBook: Unlock this hidden revenue source to get your budget in balance

Learn More
Stuff they never taught you in dental school: How to collect your debts eBook displayed on tablet

eBook: Stuff They Never Taught You in Dental School: How to Collect Your Debts

Learn More
But I'm a doctor, not a debt collector eBook displayed on a tablet

eBook: But I’m a Doctor, Not a Debt Collector

Learn More
3 Simple Steps to Drastically Improve Your Veterinary Revenue ebook displayed on a tablet

3 Simple Steps to Drastically Improve Your Veterinary Revenue

Learn More
IC System logo